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Notice of Privacy Practices

Great Doctors USA LLC  ·  HIPAA Notice

At Great Doctors USA LLC, we are committed to protecting your health information. This notice is provided in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

I. Our Pledge Regarding Your Health Information

We understand that information about you and your health is personal. We create a record of the care and services you receive to provide quality care and comply with legal requirements. This notice applies to all of the records of your care generated or maintained by Great Doctors USA LLC.

II. How We May Use and Disclose Your Information

We may use and disclose your Protected Health Information (PHI) for the following purposes:

  • For Treatment: We may use your PHI to provide, coordinate, or manage your health care and related services. For example, sharing information with a specialist or your primary care physician.
  • For Payment: We may use and disclose PHI so that the treatment and services you receive may be billed to and payment may be collected from you, an insurance company, or a third party.
  • For Health Care Operations: We may use and disclose PHI for our internal operations, such as quality assessment, employee reviews, and business planning.
  • As Required by Law: We will disclose PHI when required to do so by federal, state, or local law (e.g., reporting public health risks or responding to a court order).

III. Your Rights Regarding Your PHI

You have the following rights regarding the health information we maintain about you:

Right
Description
Right to Inspect
You have the right to inspect and copy your medical and billing records.
Right to Amend
If you feel the information we have is incorrect, you may ask us to amend it.
Right to an Accounting
You may request a list of certain disclosures we've made of your PHI.
Right to Request Restrictions
You may request a restriction on how we use or disclose your PHI.
Right to Confidentiality
You may request that we communicate with you in a specific way (e.g., home phone only).

IV. Changes to This Notice

We reserve the right to change this notice. We reserve the right to make the revised or changed notice effective for health information we already have about you as well as any information we receive in the future. We will post a copy of the current notice on our website.

V. Complaints

If you believe your privacy rights have been violated, you may file a complaint with Great Doctors USA LLC or with the Secretary of the Department of Health and Human Services. You will not be penalized for filing a complaint.

To file a complaint or ask questions about your PHI, contact us.

GreatDoctors USA

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(682) 424-8609
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Great Doctors USA is a telemedicine platform. Services are provided by licensed physicians. Not for emergency medical situations — call 911 if you are experiencing a medical emergency.

Pharmacy Notice: Great Doctors USA does not dispense or ship medication directly to patients. Upon approval, prescriptions are sent electronically to a pharmacy of your choice. Patients are responsible for picking up their medication at their selected pharmacy.